CV Michael

RELEVANT EXPERIENCE

ORGANIZATIONAL ASSESSMENT /
TEAM COACHING

InnoMedia, Inc.
high tech product manufacturers,
San Jose, CA
Michael analyzed operational procedures and practices and general corporate organizational functions. He recommended extensive changes and staff modifications to keep the client competitive.

Christmas in April
Marin County, CA
At the request of the Executive Director, Michael performed an organizational analysis and coached management in operational procedures.

GENERAL MGT / PROJECT MGT. / PLANNING

Pacific Bell
San Jose and San Francisco, CA
Michael was the project manager for the first electronic voting system ever used at a national political convention (1984 Democratic Convention) and for the system that tracked Pac Bell's $16B construction budget. He was the IT interface for project “Victoria,” later named ISDN. He designed, maintained, created and managed network voice and data switching systems for domestic and international land and satellite circuits and supervised an IT staff that serviced (15,000) internal (Pacific Bell) customers with 15% cost savings. Michael also served on two civilian review boards for hiring IT workers for the City and County of San Francisco.

Bell Telephone Laboratories
Piscataway, New Jersey
Michael managed a high-tech staff of more than 20 designers and programmers working on a $billion, 4GL service order database system. Many of his staff co-developed database concepts with Univac corporation for this project. While at the labs, he also beta tested a new product later called UNIX and was on the team that developed one of the first formal Total System Design (TSD) methodologies.

Logica-Data Architects
international software consulting
San Francisco, CA and London, England
Michael managed marketing and technical consulting staff including systems engineers, architects, technical writers, marketers and administrative personnel. He developed client leads and built client relationships with officers/staff of major telecommunications companies in the U.S. and Canada. Michael's project teams developed early network gateways and other innovative, state-of-the-art telecommunications software. When the firm purchased Sun Software Systems in Missouri, he assumed the duties of both project and product manager. For this product, he wrote and appeared in product videos produced in joint venture with Tandem Computers, Inc. Representative clients included the U.S. Senate and U.S. Military.

Confidential International Client
San Francisco, CA
Wrote presentation package to win global license and complete business plan to garner project funding for introduction of new retail line for 140 year old European company with 98% global name recognition.

INTERIM MANAGEMENT

CyWorldtalk, Inc.
Internet telephony startup, Walnut Creek, CA
As senior manager, Michael supervised and wrote operations, employee, and marketing manuals. He recruited a PR firm and developed marketing collateral materials. He also developed new product lines; recruited potential teaming partners and clients; and defined a new fax/tel GUI for off-shore development (mainland China).

InterContinental Software
custom IT development and staffing,
Palo Alto, CA
Michael served as interim President for almost a year, during which time he recruited, hired and placed senior level Bulgarian programmers in Silicon Valley companies. Consistent with startups, in addition to P&L responsibilities, designing custom systems, and managing local and Bulgarian-based program development, he created the marketing concept; wrote a sales handbook; maintained public, government and media relationships; and hired and trained staff. He developed special news features for CNN and Silicon Valley newspapers and increased corporate income more than 400% in 8 months.

NewsCenter One
freelance news agency,
San Rafael, CA
As interim Vice President, Michael developed and pitched a contextual, interactive news program to CNN in Washington, DC; designed story boards with and for NASA to create a NASA CD-ROM; and pitched the concept to IMSI, Broderbund and Autodesk. NewsCenter One owned and Michael marketed a 200-volume history of Kuwaiti war to the U.S. Army at West Point, and to the Kuwaiti and Saudi Arabian governments. He also created a concept white paper for the Center for Interdisciplinary Research and Information Science (IRIS), a think tank for social issues, working with Russian diplomats assigned in San Francisco to create a sister facility in Moscow.

Breck Associates
public relations firm, San Rafael, CA
Breck Associates provided public relations expertise to local governments and small businesses. Michael's most notable project as interim Vice President involved creating a get-better plan for a local government department that had been indicted by a Grand Jury for performance issues. Michael taught and directed system design concepts to the entire management staff, created a Timeline database, and reported concepts and progress to the Grand Jury and the County Board of Supervisors. Charges against the department were rescinded, and the new plan served as a model for other agencies.

START-UP CONSULTING

Verticil Communications, Inc
data transmission startup, St. Louis, MO
Michael's client is developing a "black box" for transmitting highly secure digital data that does not rely on encryption technology. He consulted on system design concepts for which patents were later approved. He wrote the original and subsequent versions of the business plan and sought funding from multiple sources including the Governor and business community of Hawaii and officers of the Silicon Valley Bank in northern California.

Fox11 TV News
Los Angeles, CA
Michael consulted with a Fox news team on a sting operation to uncover computer repair fraud. He advised on concepts and methodology, and appeared in several news broadcasts. A videotape about the sting operation was subsequently developed for the newly formed National Association of PC owners (NAPCO), an independent watchdog group. The exposure caused IBM to review and modify their repair practices and policies.

Pacific Telesis International (PTI)
San Francisco, CA
During PTI's startup years, Michael marketed the firm’s telecommunications and software products and hosted international clients during on-site visits. He created marketing materials and product presentations, and his team designed a $55M telecom software product for CANTV (Venezuela). Other direct clients included the Japanese Telephone Company, Telefonica (Spain) and British Telecom.

NARCAP
(National Aviation Reporting Center
for Anomalous Phenomena)
Palo Alto, CA
Michael is a member of and consultant to a newly formed NASA spin off that collects pilot reports of anomalous sightings and stores and analyzes the data while maintaining full anonymity for the reporting personnel. Michael advises on data security and collection techniques.

TECHNICAL KNOWLEDGE

Representative Hardware/Software
FORTRAN, COBOL, SNOBOL, SNOFLAKE, GE FORTRAN, Timeshare FORTRAN, Dbase II, III and IV, Clipper, Basic, UNIX (beta tester), Assembler, Univac COBOL, IBM COBOL, general operating systems. Timesharing systems, IBM mainframe, Univac mainframe, DEC, and Tandem hardware platforms; general report writers, Univac’s 4GL (DBASE) database language, and initial system development techniques. Wrote an elementary compiler. PC applications: MS Word, Word Perfect, Lotus, Quicken, TimeLine, Corel Draw, Morph, Visual Reality, VISIO, Printshop, Astound, ACT, DOS, Windows OS, MS Office, Netscape, AOL, Foreign Language converters, Norton Utilities, Norton Desktop, uninstallers, Windows probe programs, Dreamweaver, Javascript and Fireworks. Served on product review teams for Broderbund. Built and modified PCs from the motherboard up, including installation of modems, stationary and removable hard drives, soundboards, CD-ROMs, network hardware, printers and scanners. Language converters, Norton Utilities, Norton Desktop, uninstallers. Served on product review teams for Broderbund. Built and modified PCs from the motherboard up, including installation of modems, stationary and removable hard drives, soundboards, CD-ROMs, network hardware, printers and scanners.

CHRONOLOGICAL WORK HISTORY

Private Consulting Practice . . . . . . . . . .1986 - pres.
CYWorldtalk, Inc . . . . . . . . . . . . . . . . . . 1998 - 1999
Toner Corporation . . . . . . . . . . . . . . . . . 1989 - 1991
Logica-Data Architects . . . . . . . . . . . . . . 1986 - 1989
Pacific Telesis International . . . . . . . . . . 1985 - 1986
Pacific Bell . . . . . . . . . . . . . . . . . . . . . . .1967 - 1985
Bell Telephone Laboratories . . . . . . . . . 1971 - 1975

EDUCATION

MA Organizational Management
University of Phoenix
Novato, CA

BS Electrical Engineering
California Polytechnic University
San Luis Obispo, CA

Certificate of Completion
toward an MA in Values (business ethics),
SF Theological Seminary
San Anselmo, CA

________________________________

Chemistry:

After all the services are clarified, all the credentials presented (and normalized), and all the references checked out - there still remains one elusive element to be reckoned with prior to choosing your consultant. Although the element is very real and mandatory for a successful business relationship, it is almost impossible to define and quantify. The Chinese call it "guangxi" - we call it "Chemistry."

The following information is an attempt to provide just a little more (if slightly esoteric) data.


				RELEVANT EXPERIENCE ORGANIZATIONAL ASSESSMENT / TEAM COACHING InnoMedia, Inc. high tech product manufacturers, San Jose, CA Michael analyzed operational procedures and practices and general corporate organizational functions. He recommended extensive changes and staff modifications to keep the client competitive. Christmas in April *Marin County, CA* At the request of the Executive Director, Michael performed an organizational analysis and coached management in operational procedures. GENERAL MGT / PROJECT MGT. / PLANNING Pacific Bell *San Jose and San Francisco, CA* Michael was the project manager for the first electronic voting system ever used at a national political convention (1984 Democratic Convention) and for the system that tracked Pac Bell's $16B construction budget. He was the IT interface for project “Victoria,” later named ISDN. He designed, maintained, created and managed network voice and data switching systems for domestic and international land and satellite circuits and supervised an IT staff that serviced (15,000) internal (Pacific Bell) customers with 15% cost savings. Michael also served on two civilian review boards for hiring IT workers for the City and County of San Francisco. Bell Telephone Laboratories *Piscataway, New Jersey* Michael managed a high-tech staff of more than 20 designers and programmers working on a $billion, 4GL service order database system. Many of his staff co-developed database concepts with Univac corporation for this project. While at the labs, he also beta tested a new product later called UNIX and was on the team that developed one of the first formal Total System Design (TSD) methodologies. Logica-Data Architects international software consulting San Francisco, CA and London, England Michael managed marketing and technical consulting staff including systems engineers, architects, technical writers, marketers and administrative personnel. He developed client leads and built client relationships with officers/staff of major telecommunications companies in the U.S. and Canada. Michael's project teams developed early network gateways and other innovative, state-of-the-art telecommunications software. When the firm purchased Sun Software Systems in Missouri, he assumed the duties of both project and product manager. For this product, he wrote and appeared in product videos produced in joint venture with Tandem Computers, Inc. Representative clients included the U.S. Senate and U.S. Military. Confidential International Client San Francisco, CA Wrote presentation package to win global license and complete business plan to garner project funding for introduction of new retail line for 140 year old European company with 98% global name recognition. INTERIM MANAGEMENT CyWorldtalk, Inc. *Internet telephony startup, Walnut Creek, CA* As senior manager, Michael supervised and wrote operations, employee, and marketing manuals. He recruited a PR firm and developed marketing collateral materials. He also developed new product lines; recruited potential teaming partners and clients; and defined a new fax/tel GUI for off-shore development (mainland China). InterContinental Software custom IT development and staffing, Palo Alto, CA Michael served as interim President for almost a year, during which time he recruited, hired and placed senior level Bulgarian programmers in Silicon Valley companies. Consistent with startups, in addition to P&L responsibilities, designing custom systems, and managing local and Bulgarian-based program development, he created the marketing concept; wrote a sales handbook; maintained public, government and media relationships; and hired and trained staff. He developed special news features for CNN and Silicon Valley newspapers and increased corporate income more than 400% in 8 months. NewsCenter One freelance news agency, San Rafael, CA As interim Vice President, Michael developed and pitched a contextual, interactive news program to CNN in Washington, DC; designed story boards with and for NASA to create a NASA CD-ROM; and pitched the concept to IMSI, Broderbund and Autodesk. NewsCenter One owned and Michael marketed a 200-volume history of Kuwaiti war to the U.S. Army at West Point, and to the Kuwaiti and Saudi Arabian governments. He also created a concept white paper for the Center for Interdisciplinary Research and Information Science (IRIS), a think tank for social issues, working with Russian diplomats assigned in San Francisco to create a sister facility in Moscow. Breck Associates *public relations firm, San Rafael, CA* Breck Associates provided public relations expertise to local governments and small businesses. Michael's most notable project as interim Vice President involved creating a get-better plan for a local government department that had been indicted by a Grand Jury for performance issues. Michael taught and directed system design concepts to the entire management staff, created a Timeline database, and reported concepts and progress to the Grand Jury and the County Board of Supervisors. Charges against the department were rescinded, and the new plan served as a model for other agencies. START-UP CONSULTING Verticil Communications, Inc *data transmission startup, St. Louis, MO* Michael's client is developing a "black box" for transmitting highly secure digital data that does not rely on encryption technology. He consulted on system design concepts for which patents were later approved. He wrote the original and subsequent versions of the business plan and sought funding from multiple sources including the Governor and business community of Hawaii and officers of the Silicon Valley Bank in northern California. Fox11 TV News Los Angeles, CA Michael consulted with a Fox news team on a sting operation to uncover computer repair fraud. He advised on concepts and methodology, and appeared in several news broadcasts. A videotape about the sting operation was subsequently developed for the newly formed National Association of PC owners (NAPCO), an independent watchdog group. The exposure caused IBM to review and modify their repair practices and policies. *Pacific Telesis International (PTI)* San Francisco, CA During PTI's startup years, Michael marketed the firm’s telecommunications and software products and hosted international clients during on-site visits. He created marketing materials and product presentations, and his team designed a $55M telecom software product for CANTV (Venezuela). Other direct clients included the Japanese Telephone Company, Telefonica (Spain) and British Telecom. NARCAP (National Aviation Reporting Center for Anomalous Phenomena) Palo Alto, CA Michael is a member of and consultant to a newly formed NASA spin off that collects pilot reports of anomalous sightings and stores and analyzes the data while maintaining full anonymity for the reporting personnel. Michael advises on data security and collection techniques. TECHNICAL KNOWLEDGE Representative Hardware/Software FORTRAN, COBOL, SNOBOL, SNOFLAKE, GE FORTRAN, Timeshare FORTRAN, Dbase II, III and IV, Clipper, Basic, UNIX (beta tester), Assembler, Univac COBOL, IBM COBOL, general operating systems. Timesharing systems, IBM mainframe, Univac mainframe, DEC, and Tandem hardware platforms; general report writers, Univac’s 4GL (DBASE) database language, and initial system development techniques. Wrote an elementary compiler. PC applications: MS Word, Word Perfect, Lotus, Quicken, TimeLine, Corel Draw, Morph, Visual Reality, VISIO, Printshop, Astound, ACT, DOS, Windows OS, MS Office, Netscape, AOL, Foreign Language converters, Norton Utilities, Norton Desktop, uninstallers, Windows probe programs, Dreamweaver, Javascript and Fireworks. Served on product review teams for Broderbund. Built and modified PCs from the motherboard up, including installation of modems, stationary and removable hard drives, soundboards, CD-ROMs, network hardware, printers and scanners. Language converters, Norton Utilities, Norton Desktop, uninstallers. Served on product review teams for Broderbund. Built and modified PCs from the motherboard up, including installation of modems, stationary and removable hard drives, soundboards, CD-ROMs, network hardware, printers and scanners. CHRONOLOGICAL WORK HISTORY Private Consulting Practice . . . . . . . . . .1986 - pres. CYWorldtalk, Inc . . . . . . . . . . . . . . . . . . 1998 - 1999 Toner Corporation . . . . . . . . . . . . . . . . . 1989 - 1991 Logica-Data Architects . . . . . . . . . . . . . . 1986 - 1989 Pacific Telesis International . . . . . . . . . . 1985 - 1986 Pacific Bell . . . . . . . . . . . . . . . . . . . . . . .1967 - 1985 Bell Telephone Laboratories . . . . . . . . . 1971 - 1975 EDUCATION MA Organizational Management University of Phoenix Novato, CA BS Electrical Engineering California Polytechnic University San Luis Obispo, CA Certificate of Completion toward an MA in Values (business ethics), SF Theological Seminary San Anselmo, CA ________________________________ Chemistry: After all the services are clarified, all the credentials presented (and normalized), and all the references checked out - there still remains one elusive element to be reckoned with prior to choosing your consultant. Although the element is very real and mandatory for a successful business relationship, it is almost impossible to define and quantify. The Chinese call it "guangxi" - we call it "Chemistry." The following information is an attempt to provide just a little more (if slightly esoteric) data.